Director of Restaurants- FireLake/Radisson Blu MOA

Location: US - MN - Minneapolis

Feb 7, 2013
Electronic User
Employer
Job Details

Unique. Stylish. Entirely Radisson Blu. The Radisson Blu Mall of America is the 2nd new Radisson Blu to open in North America. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. We are beginning our talent search for the best in the Twin Cities. We are accepting applications now for a February employment.


The Radisson Blu Mall of America will feature 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the only hotel connected to the Mall of America.


FireLake:
FireLake is the second addition of Carlson's award winning mid-western restaurant. Featuring regional, local and sustainable foods kissed with the flavor of real burning wood, through our grill, rotisserie, and smoker. A timeless atmosphere with a modern edge. Impeccable hospitality and service. 175 seat restaurant, 125 seat lounge. Lounge will feature local brews, selective wine list and modern cocktail program.

Scope:
This position will require an individual with the knowledge to develop and operate a cost effective operation which meets and exceeds guest expectation through the delivery of superior quality food, beverage and service in a clean and welcoming atmosphere. The Restaurant General Manager is responsible for all aspects of the restaurant and bar as it relates to sales, growth of business, cost management and staff development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Participates in the development and implementation for of business strategies for the restaurant which are aligned with FireLake's overall mission, vision values and strategies
Develops and implements strategies for department
Monitors status regularly and adjusts strategies as appropriate
Develops and implements strategies Filini that support achievement of the hotel's goals

2. Develops and implements strategies to achieve revenue and profit goal
Assists in the development of the marketing plan for assigned outlet by keeping current on competitors on a regular basis
Develops and implements special promotions and employee incentives
Provides employees with current up-to-date information on menu offerings
Increases sales by coaching employees on effective sales techniques
Maximizes productivity by using forecasting techniques to adjust scheduling

3. Manages the operation of all restaurants and outlet
Coordinates the set-up of restaurant and bar in accordance FireLake standards
Confirms daily specials and new menu additions with Executive Chef
Manages the food and beverage service provided in assigned outlet; coaches employees on effective service and food presentation techniques
Inspects restaurant and outlet areas on an on-going basis and takes appropriate steps to ensure facilities meet or exceeds the hotel's standards at all times
Leads staff meetings; conducts daily pre-shift meetings to discuss specials, house count, reservations and new menu items
Assists in quarterly inventories

4. Develops and implements strategies and practices which support employee engagement
Recruits and selects qualified candidates
Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
Communicates performance expectations and provides employees with on-going feedback
Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential Minimum two - three years restaurant management experience
High school diploma required, bachelor's degree preferred
Excellent oral and written communication skills
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Able to resolve conflicts guests, supervisor and employee
Knowledge of local, state and federal liquor laws and regulations
Strong floor presence with focus and energy
Ability to multitask and work well under pressure
Basic computer skills in Microsoft Office Suite

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered Carlson Hotels Managed

PHYSICAL DEMANDS
Long hours are sometimes required, ability to work flexible schedule
Ability to stand for long periods of time
Ability to lift 25 pounds on a regular basis and push or pull up to 75 pounds
Good manual dexterity for the use of common office equipment
Additional Details
NOW
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Accounting/Finance