POSITION FOCUS
Oversee and direct the full life cycle of the recruiting process for the organization in partnership and alignment with the Talent Management Strategies and our Leadership Brand. Optimize our ability to always attract and retain the best talent in the market and support the organizations efforts to have a leadership brand that differentiates us from our competitors.

The Director of Recruiting is responsible for participating in talent acquisition and management strategies for project specific work and for the execution and management of talent acquisition strategies for recruitment solutions at the corporate office and our customers in the field.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
Develop and implement systems, process and strategies to support our Leadership Brand and success of recruiting and talent goals to include but not limited to: pre-planning; scope definition; overall strategy; resource plans; financial plans; risk plans; quality plans; timelines; communication plans; launch objectives; tasks lists; project phases.

Recruit for Senior Vice President, Senior Executive and C-Suite positions.

Identify system/process enhancements necessary to better align recruiting solutions with the organization business goals, including prioritizing those enhancements needed to meet project deadlines and budgets.

Develop and implement programs such as University recruiting, social media marketing, organizational partnerships, systems, advertising, recruitment campaigns, career fairs, other online initiatives.

Ensure effective strategies for filling job vacancies in a timely and cost efficient manner.

Build and maintain client relationships and partnerships that lead to increased customer satisfaction and increased revenues.

Ensure that all recruiting programs and projects are designed to win and support the execution of recruiting strategies with customers to deliver success at the highest levels of satisfaction.

Holding self and team accountable to high customer service satisfaction.

Ensure a high level of communication between recruiters, corporate team members and hiring managers in the field that occurs in a proper, consistent and proactive manner.

Expand Internet and Digital Strategies to leverage our ability to meet goals and needs.

Develop statistical metrics and ensure they are properly designed, maintained, and presented to the internal and external stakeholders on a regular and consistent basis.

Oversee resource allocation, timing and staffing for all recruiting efforts and projects.
Accountable for building and maintaining a high performing experienced recruiting team focused on customer's deliverables and retaining and attracting the best talent.

Responsible for supporting the mentoring, coaching and development of team, recognizing strengths and weaknesses, and developing our future leaders.

Promote teamwork and quality service through daily communication and coordination with other departments. Maintain content of communication vehicles to include dashboard reports and Talent Newsletter.
Conduct daily, weekly huddles with recruiting team to review open searches and discuss proactive recruiting tactics.

Ensure the creation of job postings, job descriptions and job requirements that are current with organizational needs and compliant with all legal requirements.

Proactively infuse the team with Sage culture to promote a positive work environment and position the organization as the “preferred employer”.

Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and hiring functions. Ensure policies, procedures, and reporting are in compliance.

Handle elevated customer concerns. Research and investigate in a fair and non-judgmental manner to discover facts, identify potential liability to the company, advises management in appropriate resolution and facilitates resolution.

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

Travel required occasionally for recruitment, training, and task force purposes.

SUPERVISORY DUTIES
3 to10 Associates

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Natural instincts and insight for finding the best solution to unclear issues and problems. Reflects on vast experience to determine numerous future possibilities. Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions.

Operating Skills
Effectively divides, assigns, and delegates work. Communicates directions and purpose of work resulting in associate ownership, pride, and quality. Is able to assess how associates can improve performance. Able to motivate and develop associates to their potential.

Courage
Readily leads when challenges arise, formulates and communicates clear work plans, Gives regular feedback on progress towards goals and makes changes accordingly.

Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.

Personal and Interpersonal Skills
Welcoming and warm personality, demonstrates care for customers and associates, sets the tone for others in stressful situations by responding in a cool, calm, and collected way, creates confidence and trust with others, is viewed by others as honest and direct, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels, able to create an environment where associates thrive and actively seek approval of the manager, trusts associates, elevates associate confidence by encouraging decision making, is a self-improver who develops a variety of approaches and communication techniques tailored to each situation, builds high performing teams, compels teams to embrace a shared vision for success.

Knowledge/Skills
Must have demonstrated active listening skills and proven performance management/situational leadership skills in managing developing direct reports of various levels (management to individual contributors of varying levels)

Ability to conceptualize and develop new operational and/or service delivery ideas

Proven ability to maintain a focus on strategic goals and understand the big picture, while also having the ability to deep dive into the details of the position to have a complete understanding of issues, opportunities and risks.

Must be extremely confidential and able to manage sensitive and confidential situations tactfully.

Negotiate, convince, sell and influence professionals and or associates.

Possess the ability to work under pressure and have the ability to complete multiple tasks simultaneously.

Abilities
Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. Bending/kneeling -must be able to accomplish any task required of associates within assigned departments. Mobility -must be able to accomplish any task required of associates within assigned departments. Continuous standing -must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week. Driving required as necessary.

Education/Formal Training
A four year college degree or equivalent education/experience.

Experience
Required to have a minimum of 5 years of Recruiting leadership experience in either a corporate of professional staffing services environment.
Hospitality experience preferred.
Matrix management experience preferred.

Material/Equipment Used
Must be able to accomplish any task required of associates within assigned departments.

Environment
Inside hotel and office environment 95% of shift.