The Oxford Club Spa & Salon has been in the business of health and wellness for over 25 years, offering an ideal urban escape for men and women seeking relaxation and renewal. Inside an elegant Victorian building built in 1912 that exudes a chic, urban atmosphere is a membership fitness center and full service spa and salon that is open to the public. The spa and salon, the first in Denver, opened its doors in 1987 after award-winning preservationist and visionary Dana Crawford saw a need for an urban sanctuary. The environment is designed to allow guests to step away from the daily pace and into a refuge that refreshes the mind, body and spirit.

Our associates have a passion for creating memorable experiences and exceeding expectations and we are looking for a Part-Time Massage Therapist to add to our dynamic team.

POSITION FOCUS
The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in our spa’s specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current state license and required insurance.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Greets and completes established procedures for arriving guests by beginning on time for the appointment and completing within the allotted time.
? Provide consistent professional massage and body treatments in accordance with spa protocols and accepted certification practices. Effectively inform and educate our guests about specific wellness concerns. Handle guests’ questions and concerns professionally and courteously.
? Properly care for equipment and use proper amounts of product to assist with cost controls.
? Have complete knowledge and understanding of all services and products offered.
? Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures.
? Actively promote home care programs, meeting minimum retail sales goals of 3%. If 3% is not maintained on a consistent basis, will participate in 1-1 coaching from supervisor to increase performance. Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available
? Perform prep work, properly clean and restock room as required.
? Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
? Handle guests’ questions and concerns professionally and courteously.
? Maintain a positive attitude and contribute toward a quality work environment.
? Regularly attend, participate in and support training and staff meetings for the spa.

OTHER RESPONSIBILITIES
? Ensure treatment rooms and related areas are clean and well stocked. Inform the management team when additional supplies are needed.
? Provides assistance to other employees and departments to contribute to the best overall performance of the department and the spa.
? Any other duties as assigned.

SUPERVISORY DUTIES
None

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Energy and Drive
Energetic and takes initiative, persistent in pursuing and completing tasks, strives to exceed expectations.

Strategic Skills
Proficient in required job skills and knowledge. Intelligent in grasping and integrating new information. Active learner with strong curiosity. Natural instincts and insight for finding the best solution to unclear issues and problems. Considers multiples resources and methods for analyzing problems. Makes great decisions.

Personal and Interpersonal Skills
Welcoming and warm personality, engages easily, actively connects with others, genuinely caring and compassionate, visibly demonstrates desire to understand others, creates confidence and trust with others, socially aware of self and others, is known for communicating the right message at the right time, utilizes a variety of approaches and communication techniques tailored to each situation, facilitates consensus in groups, comfortable in conversing with individuals from a variety of backgrounds and at all organizational levels. Is direct yet tactful and considerate of audience. Positively accepts and provides feedback.

Operating Skills
Is effective in prioritizing work, consistently budgets time and processes to create maximum efficiency with minimum disruption or redundancy, is time sensitive, understands how work and processes fit in with other departmental or organizations priorities or objectives, is able to adjust work to accommodate expected and unexpected changes. Is able to gauge progress with respect to overall impact and results.

Courage
Can think and act independently with confidence. Has personal fortitude and integrity when faced with challenges.

Knowledge/Skills
Must have vision ability to read written communication, including computer screens.
Must have physical dexterity to complete appropriate massage techniques to standard.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
Must be able to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Abilities
Full mobility, dexterity, and strength of fingers, hands, arms, shoulders, upper and lower body strength. Ability to perform full functions of a massage therapist per industry standards for full shift.
Lifting, pushing, pulling and carrying
Bending/kneeling - must be able to accomplish any task required of associates within assigned departments.
Mobility - must be able to accomplish any task required of associates within assigned departments.
Continuous standing - must be able to accomplish any task required of associates within assigned departments.
Climbing up to approximately 40 steps 1% of 40 hour week.

Education/Formal Training
Must hold and maintain a current state license with a minimum of 500 hours of training. High School diploma or equivalent and required technical certificates

Experience
1 year preferred

Material/Equipment Used
Massage tables and chairs. Use of oils, lotions, stones, and other massage implements

Environment
Prolonged standing at indoor, thermostatically climate-controlled workstation.