Great Wolf Resorts, Inc.® (NASDAQ: WOLF), Madison, Wis., is North America's largest family of indoor waterpark resorts, and, through its subsidiaries and affiliates, owns and operates its family resorts under the Great Wolf Lodge® brand. Great Wolf Resorts is a fully integrated resort company with Great Wolf Lodge locations in: Wisconsin Dells, Wis.; Sandusky, Ohio; Traverse City, Mich.; Kansas City, Kan.; Williamsburg, Va.; the Pocono Mountains, Pa.; Niagara Falls, Ontario; Mason, Ohio; Grapevine, Texas; Grand Mound, Wash.; and Concord, N.C. Through Great Wolf Resorts’ environmental sustainability program, Project Green Wolfâ„¢, the company is the first and only national hotel chain to have all US properties Green Seal™ Certified - Silver.

The company’s resorts are family-oriented destination facilities that generally feature 300 - 600 rooms and a large indoor entertainment area measuring 40,000 - 100,000 square feet. The all-suite properties offer a variety of room styles, arcade/game rooms, fitness rooms, themed restaurants, spas, supervised children's activities and other amenities.

Our 5,000 pack members focus each and every day on “Creating Family Traditions, One Family At A Time” meaning that we provide our guests with that first-in-class, customized guest service that sets Great Wolf Resorts apart from its competition.

DUTIES:
? Willingness to accept the most effective role.
? Prepares area for room service needs.
? Protects establishment and patrons by adhering to sanitation and safety and alcohol beverage control policies.
? Helps patrons select food and beverage by suggesting cocktail and drinks; main dishes, compliments and desserts.
? Making sure all condiments for service are included in order taking.
? Transmits order to bar and kitchen by recording patrons choices, identifying patrons special dietary needs and special requests.
? Keeps kitchen staff informed by noting timing of meal progression.
? Serves orders by picking up and delivering patrons choices from bar and kitchen.
? Obtaining revenues by totaling charges, issuing bill and accepting payment, and issuing correct change.
? Contributes to team effort by accomplishing relating results as needed.

QUALIFICATIONS:
? Must be able to speak and understand the guest over the telephone.
? Promotes excellence by providing superior service to each guest.
? Promotes team spirit and works as a team to achieve goals.
? Projects a professional and polished image that inspires confidence and trust.
? Takes an exhaustive approach to every task. Inspires others with enthusiasm and positive energy.
? Ability to add and subtract, multiply and divide, in all units of measure.

PHYSICAL REQUIREMENTS:
? Lift up to 15 lbs., site and/or stand for long periods