Banquet Captain job, Embassy Suites San Diego Bay, San Diego, CA

Banquet Captain

Embassy Suites San Diego Bay

US - CA - San Diego

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolvingï¿½yet stable, consistent, enduring. It is a high - performance culture where innovation and entrepreneurial - spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.

Job Description
Lead Banquet team in the serving of guests during banquet functions to ensure positive guest experience.

oCheck server and house person Banquet Event Orders (BEO) to ensure that all information is accurate.
oCheck room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
oMake contact with group representatives. Explain how to make contact if needed throughout function.
oCommunicate all BEO changes to catering office and affected departments.
oCoordinate with banquet staff set-ups, changes and time schedules for all functions.
oOperate as a banquet server; setting-up, greeting and serving the guest and breaking-down the function.
oInspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
oRecap all banquet checks at end of each day and turn in to Night Audit.
oKnow the menu for each function served and be able to explain the major ingredients and preparation method for each item to be served.
oComply with attendance rules and be available to work on a regular basis.
oPerform any other job related duties as assigned.

Experience, Skills and Knowledge
oHotel experience preferred.
oSuperior communication skills to provide information and associated services to hotel management and guests.
oKnowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
oAbility to transport up to 30lbs. through a crowded room on a continuous basis throughout the shift.
oAbility to work effectively under time constraints and deadlines.
oMust have the ability to communicate in English.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer M/F/V/D