Houseperson

The Fairmont Orchid

Location: US - HI - Kohala Coast

Jan 28, 2013
Employer
Job Details
Houseperson

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming ? and our guests feel valued.

Hotel Overview:The Fairmont Orchid Hawaii is a luxury AAA four-diamond Kohala Coast oceanfront resort with white sand lagoon, Hawaiian Spa Without Walls, golf, extensive meeting facilities, year-round children's program, five restaurants and tennis, all serviced with Aloha. We are currently looking for new colleagues to join our 'Ohana and share that Aloha here at The Fairmont Orchid, Hawai'i.

Summary of Responsibilities:

Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:

* Consistently offer professional, friendly and engaging service
* Ensure Housekeeping departmental standards are followed
* Assist Room Attendants to ensure guest rooms are prepared efficiently
* Maintain inventory in the Housekeeping closets
* Respond timely to guests' special requests for miscellaneous items ie: cribs, cots, extra towels etc.
* Collect dirty linen, garbage and recyclables from Room Attendants' carts and closets
* Follow departmental policies and procedures
* Report necessary maintenance items
* Follow all safety and sanitation policies 
* Previous Housekeeping experience an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable
* Ability to work cohesively as part of a team with minimum supervision
* Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Aspects of Position (include but are not limited to):

* Constant standing and walking throughout shift
* Frequent lifting and carrying up to 30 lbs
* Frequent kneeling, pushing, pulling, lifting
* Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: Must currently be authorized to work in the United States. 
Additional Details
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Housekeeper