The Power of One®

The "Power of One" is the key component of the Omni Hotels' company culture:  it's the way we work.

Omni Hotels associates are encouraged to make decisions that exceed the expectations of our internal and external customers by using The Power of One" service code.  Our culture provides associates with the training and authority to make these decisions in a positive, supportive environment and rewards them through the Omni Service Champions program.

Job Description

If you enjoy a fast-paced environment, challenges, and
want career opportunities, this is the job for you. Most
of all you need to be service-oriented and have the
ability to solve problems. A role model and a trainer
for your staff you exemplify hospitality and service
excellence.

Job Requirements

- 2-4 years of past hotel experience.
- Front desk experience required, management experience
necessary.
- Professional customer service skills necessary and
multi-task in a fast paced environment.
- Strong computer skills.
- Knowledge of credit check, hotel ledger, night audit.
- Handling of guest complaints.
- Ensure that reports are run and checklists are
completed.
- Excellent verbal and written communication is
essential.
- Commitment to all hotel procedures and policies.
- Needs to be able to work various schedules as well as
weekends and holidays.