Position Description

Join Our Team!
An Authentic American Experience

The national and international fascination with all things Native American continues to grow, captivating everyone from the serious collector to the traveler looking for distinctive, truly authentic American made gifts. Spirit of the Red Horse is a contemporary, award winning, national brand recognized as the country's premier Native American jewelry and specialty store.

Spirit of the Red Horse offers a broad assortment of Native American and western treasures, including an impressive sterling silver jewelry collection from the country's foremost contemporary Native American jewelry artisans who translate their heritage and vision into wearable works of art for men and women.

Description

Summary:
The Specialty Retail Sales Speclst is responsible for accurately operating a cash register, achieving sales goals, and providing excellent Customer Care to all store customers. This position is also responsible for assisting in maintaining a clean, stocked and visually appealing store. This is a non-exempt position and typically reports to the Store Manager.

Essential Functions:

* Operates a cash register and receives cash or credit card payments from customers, accurately counts and provides change to customers when appropriate, and conducts till checks as required by the company
* Utilizes suggestive selling techniques to increase UPT's and average sales, and to achieve sales goals
* Responds to customer inquiries in a professional and courteous manner; suggests shipping and drop ship service to customers as appropriate
* Assists with merchandise display; restocks merchandise; assists in receiving and pricing of merchandise; reviews visual photos and adjusts displays to follow photos where required
* Performs general store maintenance
* Keeps informed regarding new products and new product information
* Completes all daily and monthly task assignments
* Completes all customer service and cash handling training
* Works in other locations as assigned and needed
* Performs all other responsibilities as directed by the business or assigned Management of which associate is capable of performing

Qualifications

Minimum Qualifications, Knowledge, Skills, and Work Environment:

* Requires a minimum of 1 year of customer service experience; previous retail or cash register experience a plus
* Requires the ability to accurately ring all types of cash register transactions
* Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
* Requires the ability to execute good judgment in the manager's absence
* Requires adherence to the store dress code
* Requires the ability to work a flexible schedule, including nights and weekends
* Requires the ability to bend, twist, and stand to perform normal job functions
* Requires the ability to lift and/or move up to 40 pounds

Equal Opportunity Employer (EOE)
Minority/Female/Disabled/Veteran (M/F/D/V)
Drug Free Workplace (DFW)

Position Requirements

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