Sage Hospitality is one of the leading hotel management and development companies in the United States. Recognized as an innovative leader in our industry, we specialize in the management and development of premium-branded and independent hotels. We create value for hotel owners and investors through outstanding product development and superb asset management. This powerful combination fuels our vision of being recognized by our customers as the best in the business. Sage Hospitality Resources is a dynamic, growth-oriented company that prides itself on our commitment to values that support our management philosophy of exceeding associate, guest and hotel owner satisfaction.

POSITION FOCUS
Provide direct strategic support to a portfolio of hotels that will drive results and ensure the properties achieve their financial and operational goals. Partner with on-property General Managers and/or Directors of Sales to provide advice, guidance and support for various sales functions and initiatives. This position will work closely with each property to ensure financial and productivity benchmarks are exceeded.

SERVICE CULTURE FOCUS
To support Sage’s Vision of being recognized by our customers as the best in our business through ensuring a culture that “makes the ordinary extraordinary!” You should champion this culture in every touch point of our business from our associates, guests, owners and communities. The service and courtesy you extend and promote on a daily basis will ensure a healthy and productive culture of serving others with excellence.

ESSENTIAL RESPONSIBILITIES
? Oversee the sales efforts for multiple properties including rooms and banquet/catering within the Select Service Division.
? Provides strategic and tactical direction for the properties they oversee.
? Assist hotels in developing individual and department goals/objectives.
? Facilitate the development of the Annual Budget and Business Plan. Facilitate the financial goals of all hotels as it pertains to banquet/catering sales.
? Monitor and reviewing plan and performance on a monthly basis.
? Assist designated hotels with day-to-day sales initiatives.
? Provides input and direction pertaining to sales talent hiring and development planning. Develop and implement succession planning for sales and catering talent.
? Strategic engagement and relationship building with the various franchise brands in the areas of sales support, co-op advertising, training etc.
? Organization and development of training for the portfolio of hotels in terms of group, business transient, and catering sales standards. Assist with implementation of sales basics and standards.
? Strategic use of Hotelligence and other market intelligence reports to drive positive property market share growth.
? Implement tools to automate and streamline consultations as well as document action plans.
? Partner with corporate marketing department to maximize on-line marketing opportunities.
? Provide professional feedback to hotel teams, global office, and ownership.
? First line resource for Sage internal inquiries and questions related to sales and marketing initiatives.
? Create joint sales and marketing efforts for designated properties.
? Assist in completing and compiling information for key sales meetings to include but not limited to: PDP. PSR, Business Plan and owners reviews. Participation in the meetings will be determined by DVP and Hotel General Manager.
? Represent properties in key local market business units such as CVB, government and trade entities.
? Host/facilitate monthly calls with Hotels to review best practices and marketing initiatives
? Conduct monthly reviews of Hotels with DVP of Sales on key financial, pace and productivity benchmarks.
? Provide strategic alignment and guidance for the area hotels.
? Participate in weekly revenue strategy calls/meetings to ensure strategic alignment.
? Facilitate team meetings
? Lead team in account development and acquisition.
? Develop and maintain team marketing tools such as collateral.
? Participate in trade and community events
? Lead and facilitate Sage’s S.M.I.L.E. lead referral program

OTHER RESPONSIBILITIES
Position will accountable for current property’s goals and financial benchmarks and will share responsibility with the other on-property General Managers and/or DOSM’s in exceeding financial goals, productivity and other benchmarks identified for the designated area hotels.

SUPERVISORY DUTIES
Oversee 2-10 property General Managers or Sales Leaders

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing and criminal background checks.

Competencies

Strategic Skills
Skilled in all facets of general business or area of specialty. Highly capable with current practices and looks ahead at opportunities to utilize new products, consumer trends, changes in the marketplace, and technology edge. Reflects on vast experience to determine numerous future possibilities. Natural instincts and insight for finding the best solution to unclear issues and problems. Finds creative solutions to problems, Can see how the details fit into the big picture. Highly capable and resourceful problem solver. Manages the creative process within an organization to develop unique solutions. Leverages creative solutions in an organization resulting in competitive advantages. Makes great decisions. Highly strategic in perspective and decision making.

Operating Skills
Recognize leadership and performance potential in associates. Motivates and develop managers and leaders. Able to formulate and execute long term plans, correctly anticipates future resources needed for long term projects, is quick to make strategic connections of people and processes resulting in improved quality, cost savings, and time efficiency .

Courage
Excellent conflict mediation, resolution, and negotiation skills, able to form consensus and agreement when presented with differing or competing positions, quickly and directly addresses operational and associate challenges, is fair, firm, and consistent

Energy and Drive
Competitive, consistently driven to accomplish and exceed goals, able to create sense of urgency.

Organizational Positioning
Effectively navigates through organizational systems, structures, and people to accomplish goals. Highly capable in forming and leveraging business relationships to create advantageous support systems, alliances, and synergies.

Personal and Intrapersonal Skills
Demonstrates care for customers and associates, visibly demonstrates desire to understand others, creates confidence and trust with others, is viewed by others as honest and direct, able to create an environment where associates thrive and actively seek approval of the manager, actively seeks input and collaboration from team to create goals and buy in, builds high performing teams, compels teams to embrace a shared vision for success.

Knowledge/Skills
? Requires knowledge of general sales techniques, yield management and customer service skills.
? Excellent working knowledge of Hotelligence and other market intelligence reports.
? Proficient in Microsoft Office Programs and Delphi.
? Requires ability to hear, speak, read and write English fluently.
? Requires effective business writing and speaking skills.
? Excellent problem solving, reasoning, motivating, organizational and training abilities
? Excellent reading and writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
? Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
? Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback.
? Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews.
? Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
? Negotiate, convince, sell and influence professionals and or associates.
? Possess the ability to work under pressure and have the ability to complete multiple tasks simultaneously.
? Understand and follow verbal/written instructions.
? Organized.
? Be able to work on more than one task at a time.
? Develop strong internal and customer relations.
? Set and manage priorities and plan activities in advance.
? Adhere to deadlines.
? Solve Problems and make sound business decisions.

Abilities
Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Travel: 30-50% travel to hotel properties required.

Education/Formal Training
Four year college degree or equivalent/education experience.

Experience
Required to have a minimum of 5 years of Director of Sales experience. Experience with hotel group and business transient sales and in depth knowledge of banquet/catering sales. Multi-property experience is a must.

Material/Equipment Used
General office equipment: computer, copier, facsimile, telephone, calculator, etc.

Environment
Office environment, weather exposure when making sales calls