Shift Leader (ref. 16099)
Mandarin Oriental Hotel Geneva
Location: Switzerland - Geneva
Jan 28, 2013
Employer
Email this job to a friend
Job Details
Ensure a smooth and efficient running of reception while on shift
- Ensure exceptional guest service while checking in, checking out, and at all times during their stay
- Running the correct procedures to ensure that payments are balancing
- Dealing with complaints and queries
Candidate must preferably have a few years of experience in reception work in a luxury hotel.
Must be totally fluent in French & English.
Knowledge of Fidelio front-office system, a plus!
Hotel or Tourism School background preferred.
Proven people & communication skills.
Spontaneous and natural sense of hospitality, generous smile and positive attitude, a must!
Ability to take decisions on his/her own.
Impeccable presentation.
Amenable to morning or evening hours.
Available as soon as possible.
Possibility of lodging on site.
Candidate must be Swiss or E.U. citizen in order to obtain a work permit.
Other candidates need not apply unfortunately.
- Ensure exceptional guest service while checking in, checking out, and at all times during their stay
- Running the correct procedures to ensure that payments are balancing
- Dealing with complaints and queries
Candidate must preferably have a few years of experience in reception work in a luxury hotel.
Must be totally fluent in French & English.
Knowledge of Fidelio front-office system, a plus!
Hotel or Tourism School background preferred.
Proven people & communication skills.
Spontaneous and natural sense of hospitality, generous smile and positive attitude, a must!
Ability to take decisions on his/her own.
Impeccable presentation.
Amenable to morning or evening hours.
Available as soon as possible.
Possibility of lodging on site.
Candidate must be Swiss or E.U. citizen in order to obtain a work permit.
Other candidates need not apply unfortunately.
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D
Additional Details
No
Applicants who do not already have legal permission to work in Switzerland will not be considered.
No
Yes
No
Hotel/Resort
Rooms - Front Office/Guest Services