Wild Dunes® Resort is located on the northern tip of the Isle of Palms, a barrier island off South Carolina that's just 30 minutes from the charm and grace of historic Charleston. This 1,600-acre oceanfront paradise features championship golf, nationally ranked tennis, one of the nation's top-ranked family recreation programs, extensive meeting facilities, over two miles of pristine beach and four outstanding resort restaurants.
     
As a team member at Wild Dunes, we offer exciting staff discounts and benefits: reduced golf fees, complimentary Tennis Court and Recreation pool usages, retail outlet and national hotel discounts. We also offer an educational assistance program because we believe it is important that you develop your skills and talents. We are a united and coordinated collection of talented and diverse individuals who are here for a single purpose - to serve our guests. Together, we provide service for our guests that will surprise and delight. We create experiences that we call “Creating Island Memories”. As an associate of Wild Dunes we offer you to create your own “memories” by working in a positive work environment that allows you to have pride in your affiliation with our resort.

Availability:

May 1^st - August 31^st

Or

June 1^st - August 31st

 

 

Summary:

The Cafe Attendant will be responsible for preparing quality food orders in a timely manner daily. S/he will be responsible for creating an excellent first impression as well as providing exceptional customer service. The Cafe Attendant will assist in maintaining the AAA Four Diamond Standards.

 

The Cafe Attendant shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!

 

Essential job FUNCTIONS:

· Taking guest food orders

· Ensure the orders are prepared within a timely manner

· Assist in preparation of food

· Cleans and resets tables as needed

· Ensures guests are comfortable and welcome if required to wait

· Maintains cleanliness of counter tops, work/food stations, tables, the Palm Cove appearance

· Answers Palm Cove telephone, responding to guests' questions in a professional manner

· Attends mandatory monthly department meetings appropriate resort and division meetings

· Familiarizes him/herself with menu

· Answers questions and/or makes recommendations on menus as needed
* Assists servers with monitoring assigned tables for customer satisfaction, quality and additional service

· Provides general resort information for guests

· Offers warm and sincere welcome/farewell for all guests of Wild Dunes Resort including use of guest name & good eye contact with each guest

· Maintains an up to date working knowledge of all resort amenities as well as any special events

· Interacts with resort staff in a professional manner, assisting other departments with necessary information

· Up sells other resort services and amenities to guests

· Addresses any guest issue promptly and with concern

· Offers guests assistance resort directions, activity suggestions, etc.

· Provides assistance to Palm Cove staff as needed

· Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons). Reports all safety incidents to on-duty supervisor.

· Acts with responsibility towards all company property, supplies and equipment.

· Maintains a professional appearance. Follows all Wild Dunes Resort dress code standards.

· Remains alert, courteous and helpful to the guests and colleagues at all times.

 

Associate is held accountable for all duties of this job and other duties as assigned.