Interstate Hotels & Resorts is the leading U.S.-based global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our 451 hotels with 82,800 rooms located throughout the U.S. and around the world. Interstate is a wholly-owned subsidiary of a joint venture between Thayer Lodging Group and Jin Jiang Hotels.
Our rich history spanning more than 50 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.
Our people are the key to our success
A rewarding career in hospitality starts with Interstate Hotels & Resorts. We are a dedicated, 31,000-person-strong family that strives to see each and every one of us succeed. From the newest associate to our most seasoned manager, we all come together under the guiding belief that once united we can accomplish anything.
From the moment you start working with us, we want to make sure you are happy with where you are and excited about where you are going. We take care of our associates so they can take care of our guests and our hotels. By fostering your ambition, and with your hard work, we help you grow through a supportive and fun environment. And as you find your place to shine, you will discover how our open and inviting culture, focus on delivering exceptional service, and seven core values guide all of us down the path of success.
Our diversity is our strength
We want to employ the most talented, motivated and passionate people in the hospitality industry - period. On our path to become a global company we have realized that every new associate has something unique they can offer, and we can learn so much from each other. When you join our ranks of passionate and diverse individuals, you help us become a stronger and more inclusive company as a whole. By taking into account every associate's unique world views, we find new methods to bring a better level of service to our guests every time they visit. This celebration of differences in ethnicity, gender, sexual orientation, religious beliefs, and other ideologies has only further solidified our commitment to promoting diversity in our communities, our company, and around the world.
To be the leading, independent, multinational hotel operator.
To be the leading, independent multinational hotel operator by creating a rewarding work experience for all of our associates, providing exceptional guest service, and generating superior returns for our owners and co-owners.
We didn't just stumble upon our success. Since the beginning, we've believed in delivering excellence by living our core values. It's these values that got us to where we are today and will guide us into the future. If you share these same values you will be a great fit for the Interstate team.
• INTEGRITY: Strive to do the right thing and display honesty and fairness in all words and actions.
• TEAMWORK: Consistently identify opportunities to assist your fellow associates.
• RESPECT: Promote diversity and treat others with mutual trust and respect.
• EXCELLENCE: Make a difference by delivering exceptional service and performing beyond expectations.
• INNOVATION: Constantly create new ideas and improve on ways of doing things.
• COMMUNICATION: Be a leader in your hotel regardless of your position and encourage open communication.
• SERVICE: Be of service to our guests, our communities, and to each other.
If this sounds like the kind of family you want to be a part of, come join us at Interstate Hotels & Resorts. We are always looking for dynamic, motivated individuals who are yearning to make their mark on the world of hospitality.